🎉 SWITCH TO UPVOTY 2.0
🎉 New Upvoty 2.0! Switch NOW!
We released a new, more modern, faster, and more powerful Upvoty 2.0.
Demo here: https://teslademo.upvotyfeedback.com/
(it's available with all your favorite features and in dark- and light mode)
It comes with a new powerful dashboard as well!
You can now migrate your data if you want to switch.
⚠️ NOTE 1: please note that the OWNER of your v1 account should do the migration (if you're a team member, don't perform this action) (!)
⚠️ NOTE 2: your 1.0 will stay and co-exist, you won't lose your data (we'll only delete v1 once you're ready and confident to switch)
THE MAIN OWNER OF THE CURRENT V1 CAN FOLLOW THESE STEPS:
(please note: if you are not the OWNER of the v1 account, you should NOT take action on these steps as the data will not migrate accurately)
The main owner of your v1 account can go to https://app.upvoty.com/auth/register
Create your new account (you can use the same email address or a new one, it’s going to be a new and different account)
You’ll need your Upvoty v1 API key which you can find in your current Upvoty v1 admin dashboard of v1 (login to your Upvoty v1 > (you maybe already see a "blocked" message which contains the API > otherwise, go to settings > Integrations > API key.
Note: If you're unable to grab the API key, please reach out to us on chat and we'll provide you with the API code)
Open up https://app.upvoty.com/project-settings (after you created your v2 account), scroll all the way down to ‘Upvoty importer’ and input the API key in the field
You’ll see a button called ‘SAVE’ appear when you click away, click on it to run the import
The import will take between 10 mins or 30 minutes (mostly it's done within 10-20 mins, but either way, you can just leave it like this and navigate away (just go back whenever you have the time to finish the rest of the steps)
Once the import is done, you should see all of your feedback, votes, comments, changelogs, etc. Please check the data and let us know if there are any issues.
Now, let’s set it all up.
Go to Portal settings to find the new CNAME records for the custom domain here: https://app.upvoty.com/portal-settings (important: you'll have to remove the old one from v1 and add 2 new ones from V2)
Set up your new custom SSO settings (it's a different method, so please read the new instructions in 2.0 very carefully) based on the instructions from Project settings here (you can now choose exactly what is required to access and/or participate + if you want to use our SSO setup or your own custom one: https://app.upvoty.com/project-settings#auth
Add your logo icon here: https://app.upvoty.com/project-settings
Your team members are already added and invited!
Last but not least…
Go to https://app.upvoty.com/profile, pick your plan, and add your credit card
Then either delete the v1 yourself or ask our support on chat to do it for you :)
Update all your links that refer to the old v1 URL to the new v2 (if you're using the .upvoty links. If you're using the same custom domain, you won't have to update)
We’re excited to have you on v2!
Mike
Team Upvoty
PS: need any help? Just start a chat with us 😁
We released a new, more modern, faster, and more powerful Upvoty 2.0.
Demo here: https://teslademo.upvotyfeedback.com/
(it's available with all your favorite features and in dark- and light mode)
It comes with a new powerful dashboard as well!
You can now migrate your data if you want to switch.
⚠️ NOTE 1: please note that the OWNER of your v1 account should do the migration (if you're a team member, don't perform this action) (!)
⚠️ NOTE 2: your 1.0 will stay and co-exist, you won't lose your data (we'll only delete v1 once you're ready and confident to switch)
THE MAIN OWNER OF THE CURRENT V1 CAN FOLLOW THESE STEPS:
(please note: if you are not the OWNER of the v1 account, you should NOT take action on these steps as the data will not migrate accurately)
The main owner of your v1 account can go to https://app.upvoty.com/auth/register
Create your new account (you can use the same email address or a new one, it’s going to be a new and different account)
You’ll need your Upvoty v1 API key which you can find in your current Upvoty v1 admin dashboard of v1 (login to your Upvoty v1 > (you maybe already see a "blocked" message which contains the API > otherwise, go to settings > Integrations > API key.
Note: If you're unable to grab the API key, please reach out to us on chat and we'll provide you with the API code)
Open up https://app.upvoty.com/project-settings (after you created your v2 account), scroll all the way down to ‘Upvoty importer’ and input the API key in the field
You’ll see a button called ‘SAVE’ appear when you click away, click on it to run the import
The import will take between 10 mins or 30 minutes (mostly it's done within 10-20 mins, but either way, you can just leave it like this and navigate away (just go back whenever you have the time to finish the rest of the steps)
Once the import is done, you should see all of your feedback, votes, comments, changelogs, etc. Please check the data and let us know if there are any issues.
Now, let’s set it all up.
Go to Portal settings to find the new CNAME records for the custom domain here: https://app.upvoty.com/portal-settings (important: you'll have to remove the old one from v1 and add 2 new ones from V2)
Set up your new custom SSO settings (it's a different method, so please read the new instructions in 2.0 very carefully) based on the instructions from Project settings here (you can now choose exactly what is required to access and/or participate + if you want to use our SSO setup or your own custom one: https://app.upvoty.com/project-settings#auth
Add your logo icon here: https://app.upvoty.com/project-settings
Your team members are already added and invited!
Last but not least…
Go to https://app.upvoty.com/profile, pick your plan, and add your credit card
Then either delete the v1 yourself or ask our support on chat to do it for you :)
Update all your links that refer to the old v1 URL to the new v2 (if you're using the .upvoty links. If you're using the same custom domain, you won't have to update)
We’re excited to have you on v2!
Mike
Team Upvoty
PS: need any help? Just start a chat with us 😁
Updated on: 21/02/2025
Thank you!