Tags
You can structure your feedback posts across all boards internally with tags.
Go to a post
In the admin box click 'edit'
From the drop down, select 'tags'
![](https://storage.crisp.chat/users/helpdesk/website/a587e7be6f490000/screenshot-2021-04-21-at-11362_gz87fc.png)
Create a tag
![](https://storage.crisp.chat/users/helpdesk/website/a587e7be6f490000/screenshot-2020-08-13-at-21003_1bev3fg.png)
Hit 'Save' and the tags are now added to the post.
Optional: make tags public to your users.
Go to your admin dashboard
Go to 'Posts' from the main side menu
Go to 'Filter'
Open up 'Tags'
Click the 'X' icon from the tag you want to delete
![](https://storage.crisp.chat/users/helpdesk/website/a587e7be6f490000/screenshot-2022-03-16-at-09130_1y4ed25.png)
Go to 'Posts'
Filter on the tag(s) you'd like to work on:
![](https://storage.crisp.chat/users/helpdesk/website/a587e7be6f490000/screenshot-2020-08-13-at-21021_1rpe7h4.png)
Hit 'Filter' and the posts with these filters will appear 🙌
To add a tag:
Go to a post
In the admin box click 'edit'
From the drop down, select 'tags'
![](https://storage.crisp.chat/users/helpdesk/website/a587e7be6f490000/screenshot-2021-04-21-at-11362_gz87fc.png)
Create a tag
![](https://storage.crisp.chat/users/helpdesk/website/a587e7be6f490000/screenshot-2020-08-13-at-21003_1bev3fg.png)
Hit 'Save' and the tags are now added to the post.
Optional: make tags public to your users.
To delete a tag:
Go to your admin dashboard
Go to 'Posts' from the main side menu
Go to 'Filter'
Open up 'Tags'
Click the 'X' icon from the tag you want to delete
![](https://storage.crisp.chat/users/helpdesk/website/a587e7be6f490000/screenshot-2022-03-16-at-09130_1y4ed25.png)
To work with tags in your dashboard:
Go to 'Posts'
Filter on the tag(s) you'd like to work on:
![](https://storage.crisp.chat/users/helpdesk/website/a587e7be6f490000/screenshot-2020-08-13-at-21021_1rpe7h4.png)
Hit 'Filter' and the posts with these filters will appear 🙌
Updated on: 16/03/2022
Thank you!